ABOUT ME
I am a UX generalist currently working as a Senior Product Design Manager and Team Leader at CVS Caremark. In my role I'm managing a team of designers helping to build a wide range of experiences for both internal and external users, ranging from developer driven technical applications to customer facing experiences.
As a generalist, my responsibilities encompass any user experience needs my team may need, including: strategic roadmapping, information architecture, wireframing, prototyping, user research, usability testing, and high fidelity mockups.
I graduated from ASU with my Master's Degree in Graphics Information Technology, with a concentration in User Experience Design. There I laid the groundwork for my current skill set, and was fortunate enough to be given real world experience designing and testing experiences for various local businesses.
TOOLS & SKILLS
Interaction
Wireframing
Journey Mapping
Process Mapping
Information Architecture
Visual
Visual Design
Prototyping
Design Systems
Research
Usability Testing
Interviews
User Feedback
Software
Figma
Sketch
Miro
Adobe Suite
EXPERIENCE
CVS Caremark | Senior Manager (Team Leader), UX Product Design
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Manage agile team of 13 designers working on cross disciplinary teams for an ecosystem of applications
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Collaborate with IT and business leadership to prioritize work and meet goals
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Conduct research to inform strategy and product roadmaps
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Create user personas and journey maps
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Facilitate workshops and design studios
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Help define and maintain design systems and standards
Jan 2023 - Present
CVS Caremark | Senior Manager, UX Product Design
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Design end to end user experiences for enterprise software solutions
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Work in Agile methodology to deliver iterative design and human centered experiences
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Perform research to gather user feedback and map user journeys
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Create wireframes and full fidelty mockups
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Build prototypes and conduct usability testing
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Own design on product, leading other designers in delivering on goals and deadlines
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Help to shape team culture and growth through mentorship, workshops and learning opportunities
May 2022 - Dec 2022
CVS Caremark | Manager, UX Product Design
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Work in Agile methodology to deliver iterative design and human centered experiences
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Perform research to gather user feedback and map user journeys
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Create wireframes and full fidelity mockups
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Build prototypes and conduct usability testing
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Work in a cross functional team, collaborating with developers and business partners to deliver the best end product
Fall 2020 - April 2022
Allstate | Product Designer
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Design end-to-end user experiences for both internal users and customers
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Generate wireframes and full fidelty mockups
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Create and test prototypes
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Perform research to gather user feedback
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Work as a member of the Agile XP development team
Sept 2018 - Sept 2020
Lee & Associates | Graphic Designer
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Create and implement overall marketing strategy for local office
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Design marketing collateral for digital and print, including: brochures, posters, building signage, e-blasts, and websites
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Managed office migration to Creative Cloud
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Contributed to corporate re-brand and oversaw local office implementation
March 2015 - August 2018
EDUCATION
Arizona State University | 2017
MS in Graphics Information Technology
Concentration in User Experience Design
GPA: 4.0/4.0
Arizona State University | 2014
BA in Digital Culture
Concentration in Design Studies